FAQs2018-09-22T09:39:01+00:00

stain removal services

Why Choose Our Stain Removal Services

We are the market leader in Stain Removal Services with over 40 years experience. As the first dedicated Stain removal company in Australia, we are the experts, and the first call made by councils, schools and local communities to remove tough stains.

All your jobs are comprehensively tested to determine the best stain removal method so your property remains undamaged in the process. All work is conducted to ISO9001 Quality standards.

We are environmentally focused; all our methods are fully approved by all relevant authorities. To date we have successfully performed many delicate environmental clean-up jobs required after industrial accidents. (We are fully environmentally certified to ISO 14001 environmental management policy)

You are protected by a $20 million Public Liability Policy.

You can have piece of mind knowing that we are fully OH&S certified to AS4801: A full Risk Assessment is conducted on ALL your jobs to ensure your property is cleaned safely and properly. No Shortcuts!

Our specially designed, purpose built Surface Restoration Vehicles are tailor-made to ensure we can safely remove both graffiti and stains that others can’t! We can save you up to 45% on your Labour costs. We’ll get it off super fast!

Cutting-edge proprietary cleaning solutions and extensive Research and Development mean that we can remove stains without damaging your property. Experience counts in this field; we get it right so you don’t have to worry about making a costly mistake!

We have extensive stain removal experience in treating every type of spill/stain/mark the universe can throw at us! Over 40 years experience means that we’ve seen your problem before; if you have a stain on a hard surface, we know how to fix it, fast.

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The fresher stains are, the easier and cheaper they are to remove. Stains can get baked onto substrates via the suns ultraviolet rays making it more difficult to break down.

To ensure the greatest removal success, you are best to remove the stains as early as possible (48 hrs).

If you are not careful with the service provider you select to work on your building, you could end up with more problems after removal than you started with!

Unfortunately, this industry is not regulated so there are some unscrupulous characters doing very average work in an unsafe manner.

If stains are incorrectly removed, then you may also have ongoing issues with salt deposits, rising damp and premature brick crumbling, and in the worst circumstances, structural failure.

When stains soak into masonry surfaces like brick, concrete, sandstone and granite it penetrates and soaks deep into the surface, like ink into chalk!

It takes a highly-skilled Surface Restoration Technician with experience and patience to draw it out with the right technology without eroding or degrading the original surface.

Any abrasive method to remove stains like sand blasting or the use of scourers or excessively high water pressure will damage the surface.

The best method to remove stains with out damaging the surface is chemically.

By chemically breaking down the molecular bonds within the stain, drawing it to the surface and rinsing it with water under pressure, the stain can be removed with out any substrate damage taking place.

It works superbly on masonry surfaces like brickwork and concrete.

There are hundreds of different stain types and multitude of different surfaces used in the construction of buildings, for this reason, stain removal requires using many different skilled techniques and proven processes.

To get the best results possible on your building, in the most efficient time, you need to use a company that has decades of experience and invests in R&D to stay on top of the challenges.

The level of training, the quality of the equipment and the experience of technicians is critical to the result you will receive.

A quality result means no surface pitting, no mortar wash out, no paint residue left in mortar joints, no chemical burning and no shadows left on the face of brick work.

You are legally responsible for the contractors that you engage on your site.

If they cause an accident or infringe regulations, they will get into trouble…. But so will you!

There are real risks associated with removing stains from hard surfaces.

Surface damage, waste water pollution management, electrical risks, over spray, chemical handling, height work and pedestrian management.

As a minimium, make sure the company you engage has $20 Million public liability cover insurance, work cover insurance, Quality Management Accreditation to ISO9001, OH&S accreditation to AS4801 and Environmental Accreditation to ISO14001.

If they do – YOU are covered from every angle!

To help protect your property from future staining, we are able to help you with our protective coating solutions.

Protective coatings prevent stains penetrating deeply into surfaces making stain removal quicker and hence cheaper.